Cross Border E-Commerce Blog

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VOC tax in Switzerland – what you need to know

It isn’t just coronavirus that’s posing challenges for e-commerce retailers. Swiss customs, too, can be a tricky customer. We’ll explain what the VOC incentive tax is, and where it applies.


Optimise the returns process for Importing Goods to Switzerland

Online merchants understand the impact returns have on e-commerce performance. Here’s a statistic: in Switzerland, when the fashion sector imports goods into Switzerland it has an expected return rate of up to 60%! It’s therefore essential that returns processes are optimised, work efficiently and reduce overall costs.


Reducing shipping costs in cross-border e-commerce

Complex logistics, expensive customs clearance, high administrative costs: exporting to Switzerland can be quite tricky for online retailers in cross-border e-commerce. The good thing is that it doesn’t have to be.


Swiss customs allowance for fashion retailers - Save costs when exporting to Switzerland

E-commerce merchants in the fashion sector know that Switzerland is an extremely attractive target market. The high purchasing power and expensive prices at home make Swiss people like shopping abroad. In addition, special products and slow movers are often not available locally.


How can e-commerce logistics influence KPIs?

Logistics can improve or kill your e-commerce KPIs. In cross-border e-commerce this is the case ten times over! In this article you will learn which e-commerce KPIs are influenced by logistics, and learn how you can improve them.


How to successfully market logistics and increase KPIs

All online retailers want to improve their KPIs. Whether it’s conversion rate, referrals or repeat business, it is always possible to do more. However, few people know that their logistics and how they promote them can play an important role—particularly when it comes to Swiss trade.


Solution of export, DDP logistics for international traders

"Our biggest challenges for a successful export to Switzerland were import restrictions, cost-efficient processes and functioning DDP logistics.”


International e-commerce shipping simplified with Swiss Post

"The only questions that come up in our service center come from customers who can't believe that all fees are actually paid with the payment of the order."