Cross Border E-Commerce Blog

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Import VAT exemption limits

Anyone who ships their products abroad is liable to pay e-commerce VAT. Here you can find out how to prevent your customers from paying annoying fees – and what rules apply in the different countries.

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Optimise the returns process for Importing Goods to Switzerland

Online merchants understand the impact returns have on e-commerce performance. Here’s a statistic: in Switzerland, when the fashion sector imports goods into Switzerland it has an expected return rate of up to 60%! It’s therefore essential that returns processes are optimised, work efficiently and reduce overall costs.

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How can e-commerce logistics influence KPIs?

Logistics can improve or kill your e-commerce KPIs. In cross-border e-commerce this is the case ten times over! In this article you will learn which e-commerce KPIs are influenced by logistics, and learn how you can improve them.

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How to successfully market logistics and increase KPIs

All online retailers want to improve their KPIs. Whether it’s conversion rate, referrals or repeat business, it is always possible to do more. However, few people know that their logistics and how they promote them can play an important role—particularly when it comes to Swiss trade.

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Cross-border e-commerce: opportunities and calculable risks

Everyone is talking about cross-border e-commerce. Business without borders, growth without end – “the sky is the limit”, so to speak. It’s true: cross-border e-commerce is more topical than ever and offers almost unlimited opportunities.

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The customer requirements for Swiss e-commerce

What’s necessary to make your online shop fit for shipping products to Switzerland? What are the customer requirements for Swiss e-commerce? Read on - because with our tips, your repurchase and referral rates will increase significantly.

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Data quality in e-commerce: using data to optimize your own logistics

Data quality in e-commerce is one of the critical success factors. You should therefore pay very special attention to them. Because they have a direct influence on your profit. We will tell you why here.

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Minimise customs duties and increase customer satisfaction with Swiss Post

"Customers are only satisfied when they get the goods quickly and without fuss."

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International e-commerce shipping simplified with Swiss Post

"The only questions that come up in our service center come from customers who can't believe that all fees are actually paid with the payment of the order."

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Incoterms DDP and DAP

In cross-border e-commerce, the customs clearance Incoterms DDP and DAP are often referred to, but what do they actually mean, and why are they so important for you as an online retailer? We'll give you the lowdown! We’ll also explain why you can sell even more with DDP. Intrigued? Then keep reading!

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