For online shoppers, the logistics quality of the online shop is one of the most important evaluation criteria. Long delivery times and unpleasant surprises during delivery are a knock-out criterion for repeat orders. Especially if your customer has to pay customs and taxes during delivery.
Die Schweizerische Post arbeitet eng mit den Postgesellschaften in den EU-Ländern zusammen. Die Laufzeiten sind voraussagbar. Durch die unsere Verzollungslösungen vermeiden wir Zollprobleme beim Transport Deiner Sendungen in die EU-Länder – und sie werden ohne Bezahlung an der Haustür bei Deinen Kunden zugestellt. Ausnahme: in ein paar wenigen EU-Ländern kann es vorkommen, dass beim Empfänger noch eine Verzollungsgebühr anfällt. Auch die Versicherung Deiner Lieferungen können wir organisieren.
All customs duties, VAT and fees are already paid upon delivery. Depending on the postal company making the delivery, your EU customer also has countless options for delivery – from the desired delivery date to leaving the item with a neighbour or redirecting it. This greatly increases your initial delivery rate. You minimize your returns and save the associated costs.
Individualised and cleverly thought-out services for your entire shipping process within the EU - from your online shop to the doorstep of your customers. And if need be, back again.
Our warehousing & fulfilment services in Switzerland and abroad combine fulfilment and carrier into one unit - for the fastest and most cost-effective combination of fulfilment and pre-collection.
You can deliver your items to our post offices throughout Switzerland or have them collected by us - without pre-sorting.
Customs clearance: with the IOSS shipping solution, you create and calculate the VAT rate due in the country of destination in your shop. As a rule, the shipment no longer has to be cleared through customs in the recipient country and can be delivered directly to the recipient. Exceptio...
Handling: Your goods can be posted as usual at any postal acceptance point and will be handed over to the postal company in the country of destination via the international letter centre or international parcel centre.
You can choose from countless services offered by the respective postal companies with which Swiss Post works and offer them to your customers - from tracking to insurance.
We take care of the return transport of your consignments to your warehouse - at the return frequency of your choice.
Our e-commerce return management tool takes into account your requirements, your wishes for content checking and delivers reports tailored to your needs. Goods destruction is also possible.
Genuine returns are brought back from the EU to your online shop in Switzerland. With the return label, your customer can post the item at any post office in their country.
The Swiss Post Shipping platform integrates numerous logistics solutions. All data for forward logistics, import customs clearance, returns management and return customs clearance are managed via interface.
The interactive Optimizer 4.0 tool shows you whether you can save money by using innovative shipping solutions. Compressed information on cross-border shipping options, customs clearance procedures and international returns solutions is also available.
Alexander D. Holthuizen
Business Development at MaKe WeBo AB
"After the changeover, customers even wrote to us to tell us that the new delivery service would be great."
Managing Director at Crazy Factory
"Our price-conscious customers are particularly attentive. If they had to pay additional VAT and customs duties, our business model would not be so successful.”
Global Logistics Supervisor at iHerb
"Customers experience this shipping solution as absolutely stress-free and much faster"
About your special challenges as an online retailer around shipping processes, shipping logistics and customs clearance. Together we will quickly find out whether and how we can simplify and optimise your international business. Choose your preferred date and we will call you! If you find our services interesting and helpful, we will stay in touch.
Der neue «Web Shop Connector» der Schweizerischen Post
Die Regeln im internationalen Versandhandel ändern sich regelmässig. Für kleinere Onlinehändler nicht leicht, den Überblick zu behalten. Der neue «Web Shop Connector» der Schweizerischen Post schafft Abhilfe.
Einfuhrumsatzsteuer-Freigrenzen - Die Post
Wer seine Produkte ins Ausland verschickt, bezahlt (E-Commerce) Umsatzsteuern. Hier erfährst Du, wie Du Deine Kundinnen und Kunden von lästigen Gebühren befreist – und was in den verschiedenen Ländern gilt.
Versandkosten senken im Cross Border E-Commerce - Die Post
Komplexe Logistik, teure Verzollung, hoher administrativer Aufwand: Der Export in die Schweiz kann für Onlinehändler im Cross Border E-Commerce ganz schön tricky sein. Das Schöne: Muss er gar nicht.