Simple, fast, reliable – international shipping with Swiss Post

From small parcels to large freight shipments – we have the right solutions for your needs.
Every front door – every country
International shipping without borders
With our international shipping service, you can rely on every doorstep in every country being reached. Simplify your export process and focus on your global growth we'll take care of the rest. Our service not only offers broad coverage, but also customized solutions for the specific requirements of international markets. We make sure your products arrive on time and in perfect condition, no matter how far they have to travel. By integrating advanced logistics technologies and working with reliable partners worldwide, we guarantee an efficient and transparent supply chain. With our shipping service, you are ideally positioned to enter new markets and successfully scale your business globally.
Personal export support from Switzerland
Tailor-made advice for your success

We offer personal export support directly from Switzerland. With our customized advice, we help you master the challenges of international trade. Our experienced team of export specialists is ready to not only assist you in understanding the complex regulations and processes, but also offer practical solutions to optimize your export activities. We take the time to understand your specific needs and goals to develop a customized plan that strengthens your business and expands your global reach. This support enables you to ensure safe, cost-effective and timely deliveries while you focus on growing your business relationships.

Customs clearance made easy
Reduce customs clearance hurdles with flexible solutions
Our flexible customs clearance solutions help you to master the challenges of exporting. From complex customs procedures to simple solutions, we offer support to keep your international business running smoothly. Our experts specialize in tailoring our services to the specific needs of each customer to ensure efficient and barrier-free customs clearance. We navigate the bureaucratic hurdles and keep up to date with the latest international regulations and changes to ensure compliance and optimal turnaround times. With our help, you can rest assured that your exports will be processed without delays or unnecessary costs.
Shipping without speed limit
Flexible export shipping, adapted to your needs
Whether you need fast express shipping or a more cost-effective option with a longer transit time - our shipping abroad adapts to your requirements. With our flexible service, you can rest assured that your shipments will reach their destination reliably and on time. Whether urgent documents or larger commercial goods, we make sure that every shipment is handled in the best possible way.

Our versatile offering includes not only different speed levels, but also different performance-based price levels to ensure a cost-effective logistics solution. With years of experience in the export business and close collaboration with global shipping partners, we ensure that your goods arrive safely and on time. Use our export shipping services to expand your international reach and strengthen your market position.

Keep the overview - Track & Trace
Find out where your shipments are at any time

With our Track & Trace service, you have full control over your international shipments. Track progress in real time and enjoy a relaxed shipping experience while your products reach their destination safely and on time. With continuous tracking, you and your customers are always in the loop and can act proactively to ensure your deliveries run smoothly. Our service integrates seamlessly with your existing systems, simplifying the handling and coordination of your international shipments. Use our Track & Trace service to optimize your export processes and provide your customers with a transparent service experience.

Customized solutions for unique needs
With personal advice on the optimal shipping and logistics setup

At Swiss Post, we understand that every market has its own unique challenges. That's why we're here to help you export to or from Switzerland. With our extensive experience and customized approach, together we will find the optimal solution for your shipping and logistics setup.

Why book a consultation with us?

  • Customized solutions: We know that no two companies are the same. That's why we offer personalized advice to meet your exact needs.
  • Comprehensive expertise: Our experts have in-depth knowledge of all aspects of international shipping and logistics.
  • Simple process: We make exporting and importing as straightforward as possible so that you can concentrate on your core business.
  • Trusted partner: As Switzerland's national postal company, we stand for reliability, security and quality.

Ready to take the next step? Arrange your consultation now and find out how we can simplify the complexity of international shipping.

Georg Pohl
Product Consultant International Affiliates & Partner

Frequently asked questions

Which countries are supplied from Switzerland?

Swiss Post sends postal items to all countries in the world, provided that the postal service in the country of destination is not interrupted by specific circumstances, such as wars, natural disasters or a lack of transportation options. We also send parcels via the Europe-wide network of our partner GLS and for urgent shipments we use the global FedEx network.

What shipping options are available?
We offer various options for the international shipment of goods, which vary depending on the country of destination, shipment weight, delivery speed and additional services.
How long does it take to ship to different countries?
The delivery time of a shipment abroad depends on the country of destination and the selected shipping service. Delivery to Germany, for example, takes 1 working day with URGENT in urban centers, while a postal parcel weighing up to 20 kg is delivered within 2-3 working days. You can find detailed information on delivery times for each country of destination on our shipping assistant.
What costs are associated with international shipping?
When shipping goods abroad, it is important to note that in addition to the postage costs alone, additional costs such as customs clearance fees, VAT and customs duties may be incurred. The costs incurred depend on the shipping service used to send the goods abroad, the contents of the shipment and the value of the goods. Our shipping assistant shows you the postage costs per country and shipping service.
Are there insurance options for shipping?
Our goods consignments (excluding small international goods) are insured up to CHF 500 (but no more than the declared value of the goods) against damage, robbery and loss. The General Terms and Conditions of Postal Services for Business Customers apply
How can I track my parcel?
Goods shipments abroad can be sent via the homepage or the Swiss Post app. Please note that electronic consignment tracking cannot be offered for all consignments.
Are there any restrictions on shipping certain items abroad?
Not all goods may be shipped abroad. In particular, the shipment of dangerous goods abroad is prohibited. Goods whose possession is prohibited in Switzerland or in the country of destination are also excluded from shipment. Our GTC and a selection of import regulations provide information on what is prohibited or restricted for shipping abroad. Ultimately, the sender is responsible for ensuring that only permitted goods are sent.
What happens if the parcel is detained at customs?
Goods shipments are cleared through customs in the country of destination, which is the responsibility of the customs administration of the country of destination or a customs agent. If a consignment is detained during customs clearance, this is often due to an inadequate goods declaration. In most cases, customs will contact the recipient and request missing information. Information on the whereabouts of a consignment can also be obtained from our customer service .
How can I contact customer service if I have a problem?
Customer service can be reached by telephone on 0848 48 48 47 or via the online contact form.
Are there any special offers or discounts for international shipping?
We offer our business customers interesting discounts for certain annual consignment volumes. For more information, please contact our SME support team.

We have interfaces to all common e-commerce platforms and online marketplaces

Shopify
WooCommerce
wordpress
Magento
Amazon logo
eBay
csv xml
jtl

Start your shipping abroad now
Download whitepaper now

Do you want to take your e-commerce business to the next level and take off internationally? This guide is your companion on this journey! Learn the most important things about the basic requirements and get valuable tips on smooth export processing, customs declarations, postage and much more.

The guide for Swiss e-commerce start-ups provides an overview and explains the most important aspects of exporting in order to be successful internationally.