Your shipments cross the border efficiently thanks to our transit procedure and our intelligent customs clearance solution. As soon as the truck has loaded your goods and the journey begins, our experienced customs experts take care of preparing all the necessary documents and permits. Customs clearance is already processed in the background during transport so that it is fully completed as soon as your parcels arrive at our distribution center. For you, this means that there are no long waiting times or delays at the border, as customs clearance takes place directly on site. The additional trip to an external customs forwarding agent is completely eliminated, which not only saves time, but also reduces complexity and the risk of errors. Your goods reach their destination faster and more securely, and you can rely on your logistics process working seamlessly - from loading to delivery in Switzerland.
Depending on your goods structure and the specific tax conditions in Switzerland, we will determine the optimal, cost-efficient customs clearance setup for you. In doing so, we check exactly whether it is more advantageous for you to declare your goods as individual or collective customs clearance. If your shipments consist of different goods that fall into different customs tariff groups, collective customs clearance is a cost-effective solution. Several goods can be combined into a single customs declaration, which speeds up processing and reduces administrative costs. On the other hand, for certain high-priced or specially regulated goods, it may make more sense to carry out individual customs clearance in order to make the process as transparent and clear as possible.
Everything you need to know about SmartGate Direct
How do I obtain the Swiss customs tariff numbers required for Swiss customs clearance?
The Swiss customs tariff numbers associated with the items are determined by Swiss Post as part of the customs declaration. You only need to enter the EU tariff numbers when transmitting the data.
What happens during customs checks?
Will I be reimbursed for customs duties on returns?
Can I bring returns back to the EU duty-free?
We work with standard interfaces to all common store systems and ERP systems and offer individual integration options via API and data upload







