Stopovers at customs offices in Switzerland or at the border are not necessary. We clear your goods for import directly at one of our parcel centers in the west, north, east or south of Switzerland - depending on where you come from. In this way, we keep distances short, save CO2 and your shipments reach your customers efficiently. This ensures that your products arrive at their destination quickly and in an environmentally friendly way. In addition, we understand that reliability and speed in the supply chain are crucial to remain competitive. Our centrally located customs clearance centers are strategically positioned to ensure fast processing and routing of your imports. By minimizing bureaucratic hurdles and simplifying customs clearance, we can significantly reduce the overall turnaround time of your shipments. This strengthens your brand image through consistent performance and sustainable practices.
Our customs systems and customs professionals translate the tariff numbers of the country of origin into the Swiss tariff system TARES - and all this "on the fly". You do not have to maintain this data in your systems, which relieves your company of the need to maintain constantly updated customs databases or make manual entries. Your goods will be able to cross the border faster and with less bureaucracy. Our system is continuously updated to reflect changes in international and national customs regulations, ensuring security and compliance. By freeing up your resources from these time-consuming tasks, you can better focus your capacity on strategic business goals while increasing efficiency in the logistics chain.
Our goal is to ensure seamless integration of our services into your existing operations so that you can benefit from increased efficiency without major adjustments. By combining expertise in last mile, customs clearance, linehaul and returns, we can provide comprehensive, efficient and cost-effective logistics solutions.
Everything you need to know about SmartGate Direct
What is SmartGate Direct and what services does it include?
How does customs clearance work at Swiss Post's parcel centers?
The goods are transported in transit to a Swiss Post parcel center.The transit procedure can be initiated at the sender's premises or at the Swiss border.Delivery of the goods and import customs clearance is then carried out by Swiss Post directly at a parcel center. Swiss Post has the necessary authorizations from Swiss customs for this. Direct transport to a parcel center using the transit procedure avoidswaiting times at the border and unnecessary detours.
How long does delivery take with SmartGate Direct
What tracking options are available with SmartGate Direct?
What happens to undeliverable consignments?
Undeliverable items are forwarded to a returns addressto be definedat in Switzerland. This can be a Swiss Postreturns center, for example . Swiss Post can then process the consignments there as returns and send the goods back to the sender from Switzerland. This includes duty-free re-importation into the EU.
Is there a returns solution at SmartGate Direct?
How large and heavy can SmartGate Direct shipments be?
What are the technical requirements for using SmartGate Direct?
We work with standard interfaces to all common store systems and ERP systems and offer individual integration options via API and data upload
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