DDP stands for "Delivered Duty Paid", which means that we cover all customs duties and taxes. You and your customers will not experience any unexpected costs - transparent and simple.
Ship and Forget!
Put an end to tedious paperwork and the unpleasant headache of customs clearance. With our innovative and automated solution, your shipments navigate seamlessly and efficiently through the complex customs processes. You no longer have to worry about the tedious details or waste valuable time with forms and documents. Ship and Forget - simple, straightforward and effective.
No hidden fees
Surprising delivery charges? That's a thing of the past for your Swiss customers. Not with us. Our specially developed DDP solution covers all customs duties and taxes in advance. All handling fees are included in the parcel pricefor you as a retailer and are therefore calculable. This means your customers always know exactly what a delivery will cost - without any hidden surprises or additional costs at the point of delivery. This offers complete cost transparency right from the start. With our solution, all financial aspects are clearly regulated, which significantly increases customer satisfaction and sets your company apart from others.
Stress-free customs clearance
Customs problems can not only delay delivery, but also put a considerable strain on your customer service. To minimize these risks, we rely on our specially developed IT setup, which is precisely tailored to effectively overcome any hurdles in customs clearance. By automating and optimizing processes, we ensure that your parcels reach their destination quickly and without unnecessary detours. Our system is designed to recognize and integrate current customs regulations and procedures, eliminatingpotential delays before they occur. If customs does have "questions", not everything stops, but only the affected order.
Everything from a single source
Forget juggling different service providers for export, import and returns. As your single point of contact, we eliminate the complexity that comes with using multiple providers and ensure that all customs clearance steps run smoothly. With our comprehensive service, we offer seamless integration of all necessary processes under one roof, which not only saves time but also increases efficiency. You no longer have to worry about coordination and communication with various interfaces - we take care of that for you. It really couldn't be simpler or more convenient. This integrated approach guarantees that you can concentrate fully on expanding your core business while we manage the rest.
No double customs duties
Renewed customs duties on the re-import of returns? Unthinkable with us. We have all the data under control and our automated reporting ensures that your customs office realizes that there is nothing more to get from you. Our systems are perfectly designed to avoid any re-import fees by proactively and seamlessly managing the necessary documents and evidence. This seamless and efficient process ensures that returns come back to you without additional costs or bureaucratic hurdles. We link the original export data with your returns data at item level, which only works if you have all the data under one roof. So you can be sure that every return is processed as cost-effectively and straightforwardly as possible.
We work with standard interfaces to all common store systems and ERP systems and offer individual integration options via API and data upload
