As an online retailer you are measured by your delivery times. If prices are the same, customers order where they can get their order the fastest. If you post your items in such a way that they pass through all postal networks and postal customs clearance, you will have to accept long delivery times, while postal customs clearance also causes higher variances.
With Mailbox Plus we significantly reduce and stabilize the transit times of your goods. We organize the pre-collection by commercial land or air transport, and we can also offer courier collection for smaller shipments. Customs clearance is fully automated and takes place already during the transport to the border, meaning Swiss Post can deliver your items to your customer within 24 hours of handling at the Swiss entry points.
Efficient pre-collection and automated customs clearance, which bypasses lengthy procedures at the border, shortens the transit times of your shipments enormously. Our logistics and customs clearance solutions enable a total transit time from your online shop or warehouse to the Swiss customer of just 48 hours, ensuring you can offer extremely short delivery times and keep your delivery promises.
Individualised and cleverly thought-out services for your entire shipping process - from your online shop to your customers' doorstep. And back again if you have to.
The network of international branches, as well as the combination of fulfiller and carrier into one unit, guarantees you the fastest and most cost-effective fulfillment and pre-collection solution.
The branches organise collection by truck or air freight worldwide, with export customs clearance by Swiss Post. You can have your shipments picked up or deliver them yourself, without presorting.
The branches organise collection by truck or air freight worldwide, with export customs clearance by Asendia Switzerland. You can have your shipments picked up or deliver them yourself, without presorting.
Your goods will be checked in at Zurich or Geneva, and the receipt of goods will be confirmed to customs. Only here do we separate letters and packages and then feed the deliveries into the respective channel.
LMD = Last-Mile-Delivery: Within 24 hours of handling at our entry points in Zurich or Geneva, your shipments are delivered by Swiss Post in the letter channel or the parcel channel.
We will take care of the return transport of your shipments to your warehouse in the country of origin, and at the return frequency you choose.
On the basis of the import data, as part of an automated process we take back the customs clearance of your goods, and reclaim the paid duties and taxes in your favour.
Our e-commerce returns management tool takes into account your requirements, your wishes for content review and delivers reports tailored to your needs. Destruction of returned goods is also possible.
FMD = First-Mile-Delivery: Swiss Post delivers the returns to the Asendia Switzerland returns hub in Zurich or Geneva. Your customer can print out the return label on demand or you can enclose it with your shipment.<...
The Asendia Switzerland Shipping platform integrates numerous logistics solutions. All data for forward logistics, import customs clearance, returns management and back customs clearance are managed via an ...
The interactive Optimizer 4.0 tool shows whether you can save money by using innovative shipping solutions. On top of that, it provides condensed information on cross-border shipping options, customs clearance procedures and international returns solutions.
Alexander D. Holthuizen
Business Development at MaKe WeBo AB
"After the changeover, customers even wrote to us to tell us that the new delivery service would be great."
Managing Director at Crazy Factory
"Our price-conscious customers are particularly attentive. If they had to pay additional VAT and customs duties, our business model would not be so successful.”
Global Logistics Supervisor at iHerb
"Customers experience this shipping solution as absolutely stress-free and much faster"
We want to hear about your unique challenges as an online retailer around shipping processes, shipping logistics and customs clearance. Together, we will quickly discover whether we can simplify and optimise your international business. Choose your preferred date and we'll call you! If you think our services are the right fit for your business, we'll keep in touch.
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