Discover how easy it is to send parcels to Switzerland with SmartGate Flex, the innovative logistics solution from Swiss Post. From pick-up and customs clearance to delivery and returns management – everything from a single source.
No more customs chaos!
Put an end to tedious paperwork and the unpleasant headache of customs clearance. With our innovative and automated customs solution, we navigate your shipments seamlessly and efficiently through the complex customs processes. You no longer have to worry about the tedious details or waste valuable time with forms and documents. Once integrated with us, shipping to Switzerland is as relaxed as a national shipment in your home market. Ship and Forget - simple, uncomplicated and effective.
No more hidden shipping costs!
High and unexpected shipping and customs costs can quickly become an obstacle for online and mail order retailers. Not so with SmartGate Flex! We offer you transparent, competitive shipping rates that are specially designed to make even smaller shipping volumes cost-efficient . Avoid unpleasant cost surprises and benefit from our clear price structure, which helps you to plan your budget precisely. Benefit from automatically decreasing unit prices with increasing quantities. Are you a potential reseller - e.g. a fulfiller? Benefit from reseller conditions and the fact that we factor in your consolidated volumes.
Returns? Easy as pie!
Processing returns can often be a headache and disrupt the smooth running of your business. SmartGate Flex makes it easy for you: we use the data from your outbound shipment to simplify and speed up the process. You also don't have to worry about paying customs duties again when re-importing, as we ensure the seamless return of your goods. This allows you to focus more on your core business while offering your customers hassle-free returns management. Start immediately and make returns a smooth part of your shipping process.
Satisfy your customers - always and everywhere!
Every retailer knows the challenge: dissatisfied customers due to delivery delays and additional customs clearance fees can have a significant impact on trust and satisfaction. With SmartGate Flex, we put an end to this. We guarantee fast, reliable and convenient deliveries - even during the busiest times and peak season. Our optimized processes and expertise in customs clearance ensure that your goods arrive on time and without additional and hidden costs. Customs duties, VAT and customs clearance fees are already taken care of at checkout (DDP Incoterm). This not only puts a smile on your customers' faces, but also strengthens their loyalty and trust in your company. With SmartGate Flex, you can rest assured that every order is an opportunity to demonstrate your customer service and strengthen positive customer relationships.
Always stay up to date!
With SmartGate Flex, the guesswork of parcel tracking is a thing of the past. We offer advanced tracking technology and reliable notifications that give both you and your customers full transparency about the location of your shipments at all times. With this service, you always know exactly where your parcels are and when they are expected, which not only increases customer satisfaction but also improves the efficiency of your logistics process. The ability to seamlessly track the shipping route (including returns) reduces uncertainty and increases your customers' trust in your service. SmartGate Flex ensures that you and your customers are always informed and that delays or problems can be proactively addressed.
We work with standard interfaces to all common store systems and ERP systems and offer individual integration options via API and data upload.
