Opening up the Swiss Import Market

Increase sales

Determine potential

You want to enter the Swiss market?

The Swiss import five times more per capita in e-commerce than the Germans. On average, the value of the shopping basket is 30% higher than in other countries. However, the barriers to entering the Swiss market for online shops seem to be insurmountable. Customs clearance procedures are complex and require elaborate logistics processes. Market access to Switzerland seems difficult.

Simplify market entry

We make it easier for your online shop to enter the lucrative Swiss market. Providing help with the technical and administrative integration, our team will ensure the fiscal representation of your online shop is a formality, developing an individual logistical setup. Our modular solution "Mailbox Plus" includes efficient concepts for fulfillment, customs clearance, delivery, returns, back customs clearance and return transport.

Conquering Swiss customers

With Swiss Post you can ensure your market access to Switzerland is successful. We will help you to optimise your logistics processes for all aspects of importing goods in Switzerland, develop your new market potential profitably and win new customers. We’ll support you with the right messaging and imagery, enabling you to maximize your KPIs while significantly boosting your turnover and international growth.

Everything from one source

Individualised and cleverly thought-out services for your entire shipping process - from your online shop to your customers' doorstep. And back again if you have to.

Tracking
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Fulfillment
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Linehaul
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Customs
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Handling
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LMD
Data management
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Return transport
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Re-export
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Return handling
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FMD

The network of international branches, as well as the combination of fulfiller and carrier into one unit, guarantees you the fastest and most cost-effective fulfillment and pre-collection solution.

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The branches organise collection by truck or air freight worldwide, with export customs clearance by Swiss Post. You can have your shipments picked up or deliver them yourself, without presorting.

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The branches organise collection by truck or air freight worldwide, with export customs clearance by Asendia Switzerland. You can have your shipments picked up or deliver them yourself, without presorting.

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Your goods will be checked in at Zurich or Geneva, and the receipt of goods will be confirmed to customs. Only here do we separate letters and packages and then feed the deliveries into the respective channel.

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LMD = Last-Mile-Delivery: Within 24 hours of handling at our entry points in Zurich or Geneva, your shipments are delivered by Swiss Post in the letter channel or the parcel channel.

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We will take care of the return transport of your shipments to your warehouse in the country of origin, and at the return frequency you choose.

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On the basis of the import data, as part of an automated process we take back the customs clearance of your goods, and reclaim the paid duties and taxes in your favour.

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Our e-commerce returns management tool takes into account your requirements, your wishes for content review and delivers reports tailored to your needs. Destruction of returned goods is also possible.

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FMD = First-Mile-Delivery: Swiss Post delivers the returns to the Asendia Switzerland returns hub in Zurich or Geneva. Your customer can print out the return label on demand or you can enclose it with your shipment.<...

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The Asendia Switzerland Shipping platform integrates numerous logistics solutions. All data for forward logistics, import customs clearance, returns management and back customs clearance are managed via an ...

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How efficient are your shipping processes?

The interactive Optimizer 4.0 tool shows whether you can save money by using innovative shipping solutions. On top of that, it provides condensed information on cross-border shipping options, customs clearance procedures and international returns solutions.

Determine your optimisation potential

It's so easy to get started with Swiss Post

Personal support from the very first second - for an effortless introduction to your optimal international shipping solution.

Webshop check

We get to know your shop: products, shopping baskets, average weights and formats. Then we will suggest your ideal logistics solution. You choose us? Check ✔️ Continue

IT connection

Our e-commerce integrators connect our systems smoothly. An IT concierge will accompany you to a successful start - free of charge. You also have a sales contact person.

Briefing

All stakeholders involved in the day-to-day business are introduced to the processes and communications using proven templates

Test run

Before we go live, we will do various test runs, depending on your wishes, so that everything works perfectly at launch.

Go-Live

Ready? Then you can go live, and impress your customers with an all-round positive shopping experience! Let's go!

Let's talk!

We want to hear about your unique challenges as an online retailer around shipping processes, shipping logistics and customs clearance. Together, we will quickly discover whether we can simplify and optimise your international business. Choose your preferred date and we'll call you! If you think our services are the right fit for your business, we'll keep in touch. 

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Product Consultant

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E-commerce tips: Be more successful in online commerce

Subscribe now to receive ideas and inspiration for improving your international e-commerce business.

With our hands-on tips you can simplify your logistics processes - and ensure your customers have an exceptional online shopping experience - in Switzerland or beyond. We’ll send this advice to you via email, but we guarantee this won’t include any sales material - and you can unsubscribe at any time.

Services & benefits

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Contact

Book a meeting
Post CH AG
Customer Service International
Wankdorfallee 4
3030 Bern, Switzerland

Tel.: +0848 48 48 47

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